January 13, 2013

Many whistleblowers - a crumbling NHS?

It's humbling and gut-wrenching to know that a whistle-blowers’ line for doctors and nurses to report concerns about risks to patients is receiving more than 700 calls a month.

How can the people who are supposedly at the top of the NHS deal with these volumes?
Figures show that in the past three months, almost 2,200 calls have been received from those too frightened to raise their concerns with their bosses, or whose attempts to do so had fallen on deaf ears.
And how many more doctors and nurses don't call?

As part of his post-Mid-Staffs reforms, Jeremy Hunt must explain how he will ensure these calls for help are dealt with effectively. And publish the outcomes.

1 comment:

Edward Spalton said...

How is it that "management" has such a reign of terror that doctors and nurses cannot settle this sort of thing by complaints within their own hospitals?

I recall a very senior nurse in the Seventies who was taking time out to look after a relative. She was keeping up with the latest reorganisation, surrounded by a huge pile of glossy folders and manuals. "I have looked everywhere" she said "and can't find a mention of the patients at all".

The rot has been developing for a long time. Running hospitals with managers who have no clinical experience is like appointing civil servants to command an army.